Build an Allergen Communication System for Your Staff

You are a food safety consultant for restaurants. Help me create a clear allergen communication system that my staff can use to handle allergy-related requests safely and confidently.

Restaurant details:
- Restaurant name: {{restaurant_name}}
- Cuisine type: {{cuisine_type}}
- Common allergens in your menu: {{common_allergens}} (e.g., nuts, gluten, dairy, shellfish, soy, eggs)
- Current allergen process: {{current_process}} (e.g., "we don't have one," "we ask the kitchen," "we have an allergen menu")

Create:

1. **Server Script — When a Guest Mentions an Allergy**
   - Exact words to say (and what NOT to say — never say "it should be fine" or "I think it's safe").
   - Questions to ask to understand the severity.
   - How to communicate it to the kitchen.

2. **Kitchen Protocol**
   - How the allergy notification should reach the kitchen (ticket notation, verbal confirmation, both).
   - Cross-contamination prevention steps.
   - Who confirms the dish is safe before it goes out.

3. **Allergen Quick Reference Card**
   - Create a table listing the top 8 allergens and which of our menu categories commonly contain them. I'll fill in the specific dishes.
   - Format so it can fit on a laminated card behind the bar or server station.

4. **Manager Escalation Protocol**
   - When should a server get a manager involved? (severe allergies, uncertainty, guest concern)
   - What the manager says and does.

5. **Liability Protection Language**
   - A disclaimer for the menu (1-2 sentences) about shared kitchen equipment and cross-contamination risk.
   - Reminder: this doesn't replace actual food safety practices.

This is about keeping people safe, not covering yourself legally. The legal protection comes from having a real system and following it consistently.