AIPrompt Hub

Write a Post-Service Follow-Up Email to a Customer

Prompt
Write a follow-up email from a home service contractor to a customer after completing a job.

Company name: {{company_name}}
Tech/team who did the work: {{tech_name}}
Customer's first name: {{customer_name}}
Service performed: {{service_performed}} (e.g., replaced kitchen faucet, installed new thermostat, repaired roof leak)
Date of service: {{service_date}}
Any notes about the job: {{job_notes}} (e.g., recommended follow-up in 6 months, explained the warranty, suggested a future upgrade)
Warranty information: {{warranty}}
Google review link: {{review_link}}
Phone for any issues: {{phone}}

The email should:
- Thank them for choosing your company
- Confirm what was done and by whom
- Include any relevant warranty information
- Mention any follow-up recommendations from the service visit
- Let them know who to call if any issues come up
- Include a brief, low-pressure review request with the link

Keep the email to 120-180 words. Tone should be professional and helpful — the kind of email that makes a customer think "I'll definitely use them again."

Do not start with "I hope this email finds you well." Start with something specific to their job.

About This Prompt

Creates a professional post-service follow-up email that confirms the work, shares warranty details, and includes a review request. Builds trust and encourages repeat business.

How to Use

  1. 1. Send within 24 hours of completing the job.
  2. 2. Reference the specific service performed and the technician's name.
  3. 3. Include warranty details so the customer has them on record.
  4. 4. Mention any follow-up recommendations your tech noted during the job.
  5. 5. Generate the email and review for accuracy and tone.
  6. 6. Include the Google review link at the end, not as the main focus.
  7. 7. Log the follow-up in your CRM or job tracking system.

Expected Output

A 120-180 word follow-up email with service confirmation, warranty info, and a low-pressure review request.

Model-Specific Tips

Produces natural follow-up emails where the review request feels like an afterthought, which is exactly the right tone.

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