Restaurants & Food ServiceOperations & AdminHiring & HRBetter HiringBetter Customer Serviceintermediate
Create a Server Training Guide for New Hires
Prompt
Write a server training guide for a restaurant.
Restaurant name: {{restaurant_name}}
Cuisine type: {{cuisine_type}}
Service style: {{service_style}} (e.g., full-service, fast-casual, counter service)
Number of seats: {{seat_count}}
POS system: {{pos_system}} (e.g., Toast, Square, Clover, Aloha)
Average table turn time: {{turn_time}}
Key menu items every server must know: {{must_know_items}}
Allergen and dietary accommodation policy: {{allergen_policy}}
Tipping policy: {{tipping_policy}} (e.g., individual tips, tip pool, included in price)
Dress code: {{dress_code}}
Common situations servers need to handle: {{common_situations}} (e.g., long wait times, dietary restrictions, splitting checks, large parties)
Write a training guide in 500-700 words covering:
1. Welcome and overview (50-70 words): What makes your restaurant special and what you expect from servers
2. Service standards (80-100 words): Greeting timeline, check-back expectations, table maintenance
3. Menu knowledge (80-100 words): What servers need to know about the menu, ingredients, and preparation
4. POS and ordering process (60-80 words): Step-by-step basics for taking and placing orders
5. Handling common situations (80-100 words): Scripts or guidelines for wait times, complaints, and special requests
6. Side work and closing duties (60-80 words): Expectations for non-service tasks
7. Tips for success (50-70 words): Practical advice from the perspective of what top servers do differently
Write in a direct, friendly tone. This is a guide for someone who may or may not have restaurant experience. Be specific enough to be useful but concise enough that a new hire will actually read it.About This Prompt
Creates a comprehensive but readable server training guide covering service standards, menu knowledge, POS basics, and how to handle common situations. Saves hours of verbal training.
How to Use
- 1. Customize the common situations section based on what actually happens in your restaurant.
- 2. Include your actual service standards and timing expectations.
- 3. Add any menu items that are frequently mispronounced or commonly asked about.
- 4. Generate the guide and review each section for accuracy.
- 5. Print copies for new hire orientation or add to a shared Google Doc.
- 6. Pair this guide with shadowing shifts for the best onboarding results.
- 7. Update the guide when your menu, POS, or policies change.
Expected Output
A 500-700 word server training guide with clear sections covering all aspects of the role.
Model-Specific Tips
Produces practical, readable training guides. Good at the 'tips for success' section with actionable advice.
Related Prompts
Get the 50 Best AI Prompts for Small Business
Free PDF with our top-performing prompts. No spam, unsubscribe anytime.